Requisition Number: 02042C
Job Title: Systems Analyst
City: Bethesda
State: MD

Systems Analyst

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Description/Job Summary

About ASHP - Do you thrive on innovation and change?  Join our collective voice on issues related to medication use and public health.  Engage with colleagues in an environment where we value different backgrounds and perspectives of all employees and strongly believe in the principles of inclusion.  We are seeking a talented, detail-oriented Systems Analyst to join our dynamic information technology team.  In this important role, you will be a part of an award winning, collaborative and mission-driven organization.  Our generous benefits, competitive wages, and meaningful work are what makes ASHP an exciting and rewarding place to be!  

COVID-19 Precautions:

  • Remote work through July 1, 2021
  • Virtual interview process and meetings
  • Personal protective equipment provided or required
  • Health and temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Job Title: Systems Analyst

Reports to: Director, Enterprise Applications

Job Summary: Responsible for supporting ASHP team members in efficient, effective use of ASHP business systems. Will work with internal staff to research business problems to implement and improve computer systems. These responsibilities will cross many systems, including ASHP’s association management, financial and Office 365 systems. Analysis, troubleshooting, configuration management, testing, bug reporting and vendor management are critical responsibilities of this position.

Major Job Duties and Responsibilities:

  1. Interacts with others to advise on and facilitate the execution of ASHP’s programmatic and operational initiatives.
  2. Work with IT and non-IT staff to gather and document requirements for new processes within a system and new systems.
  3. Troubleshoot existing systems and business processes to determine the best approach for solving problems or improving processes.
  4. Plan and implement integrations between enterprise systems using Commercial-Off-The-Shelf (COTS) software or create specifications for internal or external development teams.
  5. Evaluate data to define and solve problems.
  6. Perform other duties as assigned.


  • Requires a minimum of a four year degree in technology, business or related field.
  • Requires five to seven years of prior related work experience.
  • Exceptional written and oral communication skills and excellent interpersonal relations skills.
  • Detail oriented with an organized approach to planning and implementation.
  • Collaborate and interact with technical and non-technical internal users.
  • Ability to work in a customer-focused environment.
  • Problem-solving skills.
  • Experience with business applications, Customer Relationship Management (CRM) software systems, ecommerce platforms and collaboration tools.
  • Experience in documenting IT procedures and processes.
  • Ability to query and interpret Structured Query Language (SQL) data using SQL Server Management Studio.
  • Develop requirements, documents, test plans and configurations for information systems.
  • Propose solution options for stakeholder input.
  • Proven ability to head efforts to utilize Office365 collaboration tools and Atlassian Jira and Confluence.
  • Experience with data migration, integration and reporting tools.
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ASHP is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, national origin, age, gender, sexual preference, sexual orientation, gender identity, transgender status, marital status, family status, genetic information, pregnancy, parenthood, political affiliation, veteran’s status, disability, or any other protected status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.