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ASHP is an award-winning Association with a great mission.  ASHP is the collective voice of pharmacists, representing more than 60,000 members.  ASHP has recently won awards for being a Top Workplace for our work culture which fosters learning, collaboration, and for being inclusive. 

The Sales Support Associate supports the business development/sales team in obtaining and keeping customers by performing various support functions.  This position also facilitates a seamless customer experience by providing timely and accurate information to both internal colleagues and customers, and maintains accurate records that support business development and sales processes.

This position will be based onsite in our Bethesda, MD office, and the employee in this role will be working in a hybrid environment, consistent with Association-wide ASHP policies applicable to HQ-based employees. The base salary for this position is $65,000-$75,000.  ASHP offers a comprehensive benefits plan.  You may view more details regarding our benefits on our careers page.

What You'll Be Doing at ASHP:

• Participate in onboarding clients for purchased products/services; including invoicing, facilitating NDAs/contracts/MOUs, access to given product/services, scheduling meetings, providing instruction on using products and services.
• Creates and maintains sales information sheets, presentations, pricing grids, and other materials utilized by the business development/sales team.
• Documents and maintains customer information and communication in Salesforce and other software supporting the functions of the business development team. Assists in maintenance of accounts, creation and dissemination of reports/dashboards, and documentation of customer interactions/transactions.
• Sets up appointments for and assists with product/service demos, in coordination with sales team.
• Works collaboratively with departments across the organization and externally to assist in resolution of customer concerns.
• Assists in the completion of RFP/RFI and vendor applications.
• Assists with business administrative needs, drafting product news release information and intelligence including budgeting, reporting, and forecasting
• Performs other duties as assigned.

What You Bring To ASHP:

• Bachelor’s degree or equivalent experience required.
• Requires minimum of five years of prior related work experience
• Ability to work independently
• Excellent communication skills
• Ability to handle stress and ambiguity
• Effective at engaging others to solve a range of issues
• Ability to manage multiple projects, tasks, and deadlines simultaneously; demonstrated ability to meet deadlines.
• Excellent computer skills with working knowledge of MS Office required
• Knowledgeable on use of Salesforce and Personify databases preferred but not required
• Project management skills preferred