Requisition Number: 20230908
Job Title: Director, Member Relations
City: Bethesda
State: MD

Director, Member Relations

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Description/Job Summary

ASHP is an award-winning Association with a great mission.  ASHP is the collective voice of pharmacists, representing more than 60,000 members.  ASHP has recently won awards for being a Top Workplace for our work culture which fosters learning, collaboration, and for being inclusive. 

The Director, Member Relations provides thought leadership for advancing pharmacy education and supporting those involved in preparing and training students, residents, and the pharmacy workforce. The incumbent is also accountable for the successful leadership of ASHP member programs and/or services for educators and preceptors. Will be responsible for oversight of the Section of Pharmacy Educators. Provides guidance to ASHP members, staff and others regarding developments affecting schools and colleges of pharmacy, post-graduate residency programs, and other training programs. Supports the development and execution of ASHP strategic planning initiatives.  

This position will be based onsite in our Bethesda, MD office, and the employee in this role will be working in a hybrid environment, consistent with Association-wide ASHP policies applicable to HQ-based employees. The base salary for this position is $115,000-$150,000.  ASHP offers a comprehensive benefits plan.  You may view more details regarding our benefits on our careers page.

What You'll Be Doing at ASHP:

  • Collaborates with ASHP’s staff and membership executives to determine, execute, and create membership programs and services.
  • Serves as ASHP liaison and secretary to various membership committees. Coordinates the activities of these committees as established by ASHP.
  • Works with various internal and external stakeholders and business partners to reach consensus or agreement on program delivery, operational policies, and resource/tool needs.
  • Contributes to the success of ASHP through service on various staff committees and other bodies.
  • Provides direction and engages staff throughout the organization to accomplish the purposes established by ASHP in collaboration with membership committees.
  • Provides advice and counsel to ASHP on various issues related to pharmacy practice and education.
  • Runs the development and collaborative implementation of ASHP action plans to meet the needs of members.
  • Assists with the development and implementation of ASHP professional policies and practice standards.
  • Monitors the activities of other organizations and builds effective relationships to achieve the goals and priorities of ASHP and key membership constituencies.
  • Serves as the official ASHP liaison to other organizations as assigned.
  • Travels to select meetings to gather information, develop synergistic relationships and make presentations.
  • Monitors and tracks emerging practice and scientific developments that may influence pharmacy practice.
  • Provides skilled advice and counsel to members, staff and others on membership, professional practice, regulatory, legislative, educational and technical issues relating to these developments.
  • Performs other duties as assigned.

What You Bring To ASHP:

  • Requires an advanced degree, Pharm D. or PhD equivalent.
  • PGY1 residency training required.
  • PGY2 residency training preferred.
  • Extensive knowledge of the theories and standards of association management desired.
  • Requires a minimum of five years or more of prior related work experience with at least three or more years of educator and/or preceptor experience
  • Completion of an ASHP accredited pharmacy residency or equivalent level of practical experience.
  • Previous association management or volunteer service in associations is desirable.
  • Excellent organizational and management skills.
  • Exceptional oral and written (including electronic) communication skills.
  • Appreciation of the unique obligations and responsibilities relevant to serving as a member of a professional membership association headquarters staff.
  • Professional dedication, communication skills and potential for demonstrated professional association skills and abilities such as in committee work, consensus- development, policy development and advocacy on behalf of association members’ views.
  • Ability to effectively work on cross functional teams.
  • Attention to detail, high level of motivation, “can do” attitude.
  • Excellent organizational skills.
  • Proficiency in Windows-based computer applications and function specific applications, along with familiarity with accessing resources on the web and other sources.
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ASHP is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, national origin, age, gender, sexual preference, sexual orientation, gender identity, transgender status, marital status, family status, genetic information, pregnancy, parenthood, political affiliation, veteran’s status, disability, or any other protected status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.  In addition, ASHP is an E Verify employer.  

For more information click on the following links:

EEO - Know Your Rights

Employee Polygraph Protection Act Rights Poster

Employee Rights under the Family and Medical Leave Act Poster

ASHP is an E Verify Employer Poster